What forms of payment do you accept?

You can pay online using Visa, Switch, Maestro, MasterCard, American Express, and JCB credit cards, just follow the instructions as you proceed.

How much will it cost to ship my order?

Postage, shipping and handling rates are calculated using a matrix of individual product weights and your location in the world. This means we can immediately tell you how much postage will be so you can complete your order right away. Some items have additional shipping charges as noted on the product page.

Is it safe for me to pay by credit card over the Internet?

Absolutely. Our secure server software uses industry-standard SSL encryption technology. SSL (Secure Socket Layer) encrypts, or encodes, your personal information, including credit card number, name, and address so this information would be rendered unreadable should someone try to intercept it.

Can I buy Vitra furniture at the Design Museum Shop?

We are very pleased to be a dealer for Vitra in the UK. We carry some smaller Vitra products and accessories in store all the time, but unfortunately don't have space to display all of their excellent furniture. However, we are able to order any product you require and deliver it to you.

Some items are available for purchase immediately, but others often take a few weeks to be delivered.

If there is a particular chair, sofa or desk you are interested in, please contact us for pricing and availability via shop@designmuseum.org or call our Vitra specialist Simon Armstrong on 0207 940 8753 for information.

I've made this really cool thing, how can I sell it in the shop?

That's great, we need to see it. We're always on the look out for the best new things from anywhere in the world. Due to the huge amount of weird and wonderful objects that arrive here every day, you may have to be patient with us. Please send us a quick email including a brief description of the product, it's availablility, price, your contact details and include images or links to your website if you have one. We'll take a look and let you know as soon as possible.
Send details to shop@designmuseum.org

Are there any vacancies at the Design Museum Shop?

We are a small and almost perfectly formed team. Shop vacancies come up rarely, but when they do we advertise them on the main Design Museum website. However, we gladly accept CV's at any time and keep them on file for the maximum period of three months. Feel free to submit your CV, with a covering letter outlining your experience and interests to shop@designmuseum.org.