We're here to help with your enquiries. To ensure we can assist you as quickly as possible, please use the most relevant contact method from the options below.
For all enquiries regarding Online purchases and Click & Collect, please contact our online shop team. This includes questions about product availability, delivery times, and tracking. Please be aware that international delivery times may vary due to customs.
If you have a query about a purchase made in one of our physical shops at the Design Museum, or need to arrange a return or exchange for an in-store purchase, please contact the in-store retail team.
If you are a designer or supplier interested in stocking your products in our shop, please contact our buying team directly. Any product sample or design sent to us should be marked for the attention of the buyer and include all product specifications.
the DESIGN MUSEUM
224-238 Kensington High Street
London, W8 6AG
United Kingdom
Bank Holidays & Seasonal Hours
By Tube & Overground
By Bus: The following bus routes stop near the museum: 9, 10, 27, 28, 49, and C1.
By Bicycle: Cycle parking is available directly in front of the museum and along Kensington High Street. There are also several TfL cycle docking stations nearby.
By Car: The Design Museum doesn't have a car park. For information about local parking, please visit the Royal Borough of Kensington and Chelsea website.
Find us on the map
The museum is located at 224-238 Kensington High Street, Kensington, London W8 6AG, on the corner of Earl's Court Road and Kensington High Street at the entrance of Holland Park.
For general museum information, tickets, access, or membership, please see the contact details on the main Design Museum website.
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